In order to ensure the highest quality of our products/services and to protect your rights, we provide you with the option to submit complaints or grievances through the following channels:
We will acknowledge receipt of your complaint or grievance in writing within 15 days of receiving it. You will receive a written response no later than 30 days from the date of receipt of the complaint or grievance.
If you are not satisfied with our response, you have the right to contact the competent authorities or consumer protection institutions:
Ministry of Economy and Sustainable Development of the Republic of Croatia
Ulica grada Vukovara 78 10000 Zagreb, Croatia Email: [email protected]
Court of Honour at the Croatian Chamber of Commerce
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
